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Accessibility at THE RIVVY
Plan a comfortable Chicago stay at THE RIVVY, Chicago Downtown, a Tribute Portfolio Hotel where accessible features support ease, independence, and confidence throughout your visit. The hotel offers accessible parking, elevators, step-free routes to public areas, mobility-accessible rooms, roll-in showers, and hearing-accessible rooms or kits.
For details about accessible accommodations, common areas, or services related to a specific disability, contact the hotel at +1 312-660-6100 before booking your stay. Our team is ready to help plan.
Hotel Accessibility
Accessible Hotel Features
- Accessible on-site parking
- Property has elevators
- Service Animals are welcome without a fee or documentation
- Valet parking for vehicles outfitted for drivers in wheelchairs
- Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
- Entrance to On-Site Business Center is Accessible
- Entrance to On-Site Fitness Center is Accessible
- Main Entrance is Accessible
- Meeting Spaces are Accessible
- On-Site Restaurants are Accessible
- Room and Suites Access through the Interior Corridor
Guest Room Accessibility
- Deadbolts on Guest Room and Suites Doors
- Electronic Room Key
- Guest Room and Suites Doors Self-Closing
- Hearing Accessible Rooms and/or Kits
- Lever Handles on Guest Room Doors
- Lowered Viewports in Guest Room Doors
- Mobility accessible rooms
- Roll-in Shower
- Room Windows Open
- Safety Chains and/or Latches on Guest Doors
- Secondary Locks on Room Windows
- Viewports in Guest Room and Suites Doors
Website Accessibility
Accessibility Statement for The RIVVY
Date: 9/22/2026 This is an accessibility statement from The RIVVYMeasures to support accessibility
The RIVVY takes the following measures to ensure accessibility of The RIVVY:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The RIVVY is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of The RIVVY. Please let us know if you encounter accessibility barriers on The RIVVY:- Phone: 312-660-6100
- Business Address: 55 E Ontario Street, Chicago, Illinois 60611
Compatibility with browsers and assistive technology
The RIVVY is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of The RIVVY relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of The RIVVY, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 09/22/2026